Online Community Indentity and Reputation
Earlier this week, I published the “Identity, Reputation and Ranking” research study to members of our Online Community Research Network. The study was designed to discover best practices for content...
View ArticleHow to Develop a Community Strategy
INTRODUCTION: This post is targeted at folks just getting started with online community activities at their respective organizations. It is written with the brand or product-specific corporate...
View ArticleMarketing & Online Communities Research Report Released
Our Online Community Research Network (http://www.onlinecommunityresearch.com) initiated the The Marketing & Online Community research study in June of 2007. The study explored the current state of...
View ArticleOnline Community ROI: Models and Reporting – Research Study Posted
Research is a large part of the activities that I and Forum One Networks engages in. The Online Community Research Network studies and publishes 6 times a year on topics that matter to those...
View ArticleOnline Community Roundtable: Jan 8 in SF
The next Online Community Roundtable will be held Thursday, January 8 at SolutionSet in San Francisco. The Roundtable is intended for seasoned community managers and strategists. We have room for 20...
View ArticleOnline Communities: Surviving & Thriving – Part 3
Cross-posted from the Online Community Report. This post is the third in a series of blog posts exploring our recent research into the effect of the down economy on Online Community and social media...
View ArticleWant to Know What Community Members (a.k.a. Customers) Need? Just Ask.
Are you “Member Shy”? In its most basic form, a community strategy is a balance of an organization’s goals and its member’s (a.k.a customer’s) needs. Organizations have methodologies for developing...
View ArticleAnnouncing the C3/A3 Project: The Connected Future of Communities, AI &...
The C3/A3 Project C3: Community, Crowd, Collaboration A3: AI, Agents and Automation Humans instinctively seek meaning, connection and resources through community. Driven by near ubiquitous access to...
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